Complex Systems and Service Design Lab / CSSD
Complexity is a general feature that governs design systems in their role of designed systems as well as that of systems that design. The investigation of the emergence and development of various forms of complex organisations is fundamental for an understanding of the design process in general, and the design of complex services and systems in particular.
Therefore, the general purpose of the research laboratory is to support research and academic activities linked to the analysis and design of interventions in complex systems and the design of services at all levels of organisational complexity.
The laboratory focuses on the whole range of the more general areas of system complexity and related theoretical examples, in particular the problematic design areas, and more specifically, in holistic, and using systemic ‘language’ organisational approaches of conception, investigation, understanding, analysis, and design of complex and autonomous systems and services as they relate to various phenomena and problems.